First, make sure you’ve checked your inbox (and junk folder). If it’s still not there, don’t stress—we’ve got you! 🚨
Double-Check the Details
Verify your ticket info is all correct. Did you enter the right email? Check that too!
Reach Out to Us
If it’s still missing, contact our Customer Support team. We’ll jump into action and track down your ticket for you.
Important: If you spot any mistakes on your ticket (wrong name, date, etc.), let us know within 24 hours ⏰ so we can fix it. After 24 hours, you’ll need to buy a new one, so don’t wait too long!